Our No Pimples Pledge includes:

1. Refunds: All sales are considered final and non-refundable, except in cases where customers adhere to our specified refund policy outlined below.

2. Guaranteed Results: We are confident in the effectiveness of our Acne Intensive program. If, despite following the program diligently, you do not see a reduction in acne, we offer a refund under the No Pimples Pledge.

3. Conditions for Refund:

• Return all remaining products from the Acne Intensive kit.

• Include the daily skin diary/ journal to track your progress.

• The return must be initiated within 90 days from the date of purchase.

How to Initiate a Refund:

1. Contact our Support Team: If you believe you meet the conditions for a refund, please contact our dedicated support team at [email protected]. They will guide you through the process.

2. Returning Products and Journal: To complete the refund process, you'll need to return any unused products from the Acne Intensive kit along with the daily skin diary that you've been using to track your progress.

Program Adherence Requirement

Please note that adherence to the program's advice and regimen is crucial for experiencing the expected results. To uphold the integrity of our program and ensure mutual accountability between the provider and the client, refunds will only be considered for individuals who have faithfully followed the recommended advice and regimen.

If, for any reason, there is evidence of non-compliance with the program guidelines, including but not limited to failure to follow the recommended advice and regimen, we regret that we may not be able to provide refunds.

We believe in the effectiveness of our program, and your commitment to actively participating in the prescribed skincare journey is essential for optimal results.

Additional Consideration for Underlying Health Conditions:

We understand that each individual's health is unique, and in certain cases, acne may be a symptom of an underlying health condition that requires specialized attention. Our Acne Intensive program is designed to address common acne concerns, but it's important to recognize that there are instances where more comprehensive medical evaluation and treatment may be necessary.

Special Consideration for Refunds in Case of Underlying Health Conditions:

• If, during or after completing our Acne Intensive program, you discover or suspect a significant underlying health condition impacting your skin health, we urge you to seek guidance from a qualified healthcare professional. We do recommend seeking a Functional Medicine Doctor.

• In cases where our program has contributed to some healing but not complete healing due to underlying health conditions, we may not be able to provide a full refund. We believe in the holistic well-being of our customers, and we recommend prioritizing your overall health.

Our Commitment:

If you have diligently followed our program and have not seen the expected results, we are committed to assisting you in understanding and addressing your concerns. Our support team is here to provide guidance and explore alternative options that may better align with your unique health needs.

Communication is Key:

We encourage open communication and invite you to reach out to our support team to discuss your situation. We are here to assist you in navigating your skincare journey and finding the best solutions for your individual needs.

Why These Return Conditions?

The return of products and the journal is essential for us to understand your journey and continuously improve our program. Your feedback is valuable, and this process ensures that we can stand by our commitment to your satisfaction.